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How sabototo Handles Your Personal Data

Your account data, wallet details and session activity are handled with a clear purpose — we collect only what we need to run your account and process your transactions through DANA, OVO, or GoPay.

Account data kept secureDANA, OVO, GoPay wallet data handled separatelyYou can request your data at any timeNo data sold to third partiesCookies managed through your browser
sabototo How sabototo Handles Your Personal Data
DATA HANDLING DETAIL

How We Protect and Manage Your Data

Every layer of how we store and process your data is built around limiting exposure. Payment credentials for DANA, OVO, and GoPay are never stored on our servers in full — tokenised references are used instead, which means your wallet PIN and full account number stay inside those apps. Account passwords are hashed before storage. We review data access logs internally and restrict which team members can query your personal records.

Wallet Data Isolation

DANA, OVO, and GoPay credentials are tokenised at the point of transaction. We store a reference only — never your full wallet number or PIN in readable form.

Cookie Management

We use session and analytics cookies to track how the lobby loads on your device. You can block non-essential cookies through your browser settings at any time.

Account Security Steps

Login attempts trigger OTP verification to your registered mobile number. If you notice an unrecognised session, you can force a logout from all devices via account settings.

Data Retention and Deletion

Transaction records are kept as long as financial rules require. Once that period passes, or if you close your account, we delete personal data that no longer serves a legal purpose.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to delete something, or raise a concern about how your information is being used, contact our support team directly. We respond to privacy requests during our active support hours and aim to acknowledge every request before we close it out.

Team online

Live Chat

Open the chat widget inside your account dashboard to raise a privacy concern or request your data directly. Our team handles privacy queries during support hours.

Email Support

Send your data request or privacy question to our support address listed in your account settings. Include your registered email so we can verify the request quickly.

Account Settings

Some data preferences — including cookie settings and marketing contact opt-outs — can be managed directly from your account settings page without contacting support.

Common Questions About Your Privacy

These are the questions we get asked most often about data, cookies, account information and your rights as a sabototo account holder. If your question isn't here, contact us through live chat or the support email in your account settings.

We collect your name, email, mobile number, and the payment method you register — DANA, OVO, or GoPay. We also log session data like device type and pages visited to keep the lobby running well.

Yes. Submit a data access request through live chat or the support email shown in your account settings. We'll verify your identity first, then send you the relevant records.

We share data only with payment processors handling your DANA, OVO, or GoPay transactions and with fraud-prevention services. All parties are bound by data protection agreements with us.

Contact support via live chat or email with a deletion request. We'll confirm which data can be removed immediately and which must be retained for financial compliance reasons before we proceed.

Session cookies keep you logged in while you browse. Analytics cookies show us how the lobby performs on your device. You can turn off non-essential cookies in your browser settings without losing account access.

Transaction records tied to DANA, OVO, or GoPay payments are kept as long as applicable financial regulations require. Personal data with no ongoing legal basis is deleted when you close your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.