Reference

Understand Your Terms Before You Start

These terms set out the rules that apply when you open and use a sabototo account, including how deposits through DANA, OVO, and GoPay are handled and what we expect from both sides.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal conditionsAccount suspension policyJurisdiction and access

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What These Terms Actually Cover

sabototo Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on sabototo, you agree to the full set of conditions below. These terms cover account registration, the use of your chosen payment wallet — whether that is DANA, OVO, or GoPay — and the rules around withdrawals, account suspension, and content access.

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We do not accept accounts created using false identity details; your wallet name must match your registered account name for any withdrawal to clear. If a deposit is submitted through a wallet that does not match your account record, we may hold the transaction until verification
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is complete. We update these terms when our services change, and we will notify you through your registered contact before major changes take effect. Continued use of your account after a notification counts as acceptance of the revised terms. These terms are written for users accessing
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the platform where local law permits. If your region restricts access, these terms do not override that restriction. Any dispute arising from account activity will be handled through the process described in our contact section. We aim to resolve account issues within a reasonable period once
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all required documents are submitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE OPERATE

How sabototo Handles Your Account Data

We collect only the data needed to run your account — your registration details, wallet addresses for DANA, OVO, or GoPay, and transaction records. We do not sell your data to third parties. Players in Depok and across Indonesia can request a summary of what we hold by contacting support with their account ID.

Data Retention

We keep transaction and account data for as long as your account is active and for a set period after closure. You can request a data summary through the account help channel at any time.

Account Security

Your account is protected by password authentication and OTP verification tied to your registered mobile number. Never share your OTP with anyone, including messages claiming to be from our team.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference between DANA, OVO, and GoPay. You can manage cookie settings in your browser at any time.

Requesting Changes

To update your registered email, mobile number, or wallet details, submit a change request through live chat with your identity document. Changes take effect after our verification step is complete.

CONTACT CHANNELS

Reach Us About Your Terms Query

If something in these terms is unclear or you need to raise a concern about your account standing, our support team handles terms-related queries through the channels below. Have your account ID ready when you reach out — it speeds up every check.

Live Chat Start a live chat from your account dashboard to ask about specific term clauses, wallet matching rules, or account suspension queries. We respond during active support hours.

Email Support Send a detailed message to our support address for written records of your query. We respond with a case reference number so you can track your terms-related request.

Account Help Centre Your account panel includes a help section with common terms questions answered. Check there first for DANA, OVO, and GoPay wallet verification steps before raising a ticket.

Common Questions About These Terms

These are the questions we hear most when it comes to account rules, wallet conditions, and how our terms apply in practice. If your question is not here, contact support with your account ID and we will give you a written answer.

We notify you before major changes take effect. Continuing to use your account after the notification date counts as acceptance of the updated terms.

DANA, OVO, and GoPay transactions are matched against your registered account name to confirm ownership. A mismatch holds the withdrawal until you submit verification documents.

No. These terms apply only where local law permits access. If your region restricts the platform, the terms do not create a right to access.

Contact support via live chat or email with your account ID. We will send a data summary to your registered email address within a reasonable processing period.

We retain transaction and identity records for a defined period after account closure, as required by our operating policy. After that period, records are removed from active systems.

Accounts may be suspended immediately if we detect activity that breaches these terms — such as mismatched wallet details or multiple accounts. We will contact you at your registered address to explain the reason.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Understand Your Terms Before You Start

How sabototo Handles Your Account Data

Data Retention

Account Security

Cookie Use

Requesting Changes

Reach Us About Your Terms Query

Common Questions About These Terms

01 Do I have to accept the terms again if they are updated?

02 Why does my wallet name need to match my account name?

03 Can these terms be overridden if my region restricts access?

04 How do I request a copy of the data sabototo holds on my account?

05 What happens to my account data after I close my account?

06 Can my account be suspended without warning?

Terms & Conditions

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